Privacy policy

Privacy Policy

At Tupasul, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our online store and purchase products such as Tops, Pants, and Skirts. By using our website, you agree to the practices described herein.

1. Information We Collect

We collect only the information necessary to process your orders and improve your shopping experience. This includes:

  • Personal Identification Information: Your name, shipping address, billing address, and email address ([email protected]).
  • Payment Information: Credit card details or other payment method data, which is processed securely by our third-party payment processors. We do not store full payment card numbers.
  • Order Details: Items purchased (e.g., Tops, Pants, Skirts), quantities, sizes, colors, and transaction history.
  • Technical Data: IP address, browser type, device information, and cookies (as described in our Cookie Policy).

2. How We Use Your Information

We use your data solely for the following purposes:

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your orders, returns, or inquiries via [email protected].
  • To improve our website, product offerings, and customer service.
  • To comply with legal obligations and prevent fraud.

We do not use your information for marketing purposes without your explicit consent, and we never sell your data to third parties.

3. Data Storage and Security

We implement industry-standard security measures to protect your personal information:

  • All data transmitted between your browser and our website is encrypted using SSL/TLS technology.
  • Payment information is handled by PCI-DSS compliant payment gateways.
  • Your data is stored on secure servers with restricted access.
  • We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

4. Data Sharing and Disclosure

We may share your information only in the following limited circumstances:

  • Service Providers: With trusted third parties (e.g., shipping carriers, payment processors) who assist us in operating our business, provided they agree to keep your data confidential.
  • Legal Compliance: When required by law, court order, or to protect our rights and safety.

We do not share your data with advertisers or other unaffiliated entities.

5. Your Rights

Under applicable privacy laws, you have the following rights regarding your personal data:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Objection: Object to the processing of your data for certain purposes.

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe.

6. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze site traffic, and remember your preferences. You can manage cookie settings through your browser. For more details, please refer to our Cookie Policy.

7. International Transfers

If you are accessing our website from outside the country where our servers are located, your data may be transferred across international borders. We ensure that such transfers comply with applicable data protection laws and that your information remains protected.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and we encourage you to review it periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

Email: [email protected]

We are here to assist you and ensure your privacy is respected.