Contact us

We are here to assist you with any inquiries regarding your orders, products, or general questions about Tupasul. Our dedicated support team is ready to provide prompt and helpful assistance.

Email Support

For all customer service matters, including order status, product information, returns, and exchanges, please reach out to us via email:

[email protected]

We strive to respond to all emails within 24 hours during business days.

Business Address

Shaanxi Jiyong Xifeng Trading Co., Ltd. 
Address: Room 10302-B1-B1199, Zone E, Konggang International Business Center, Konggang New City, Xixian New Area, Shaanxi Province, China. 

Business Hours

Our support team is available Monday through Friday, from 9:00 AM to 6:00 PM (EST). We are closed on weekends and public holidays.

Frequently Asked Questions

Before contacting us, you may find quick answers to common questions in our FAQ section. Topics include shipping policies, size guides, and care instructions for our tops, pants, and skirts.

We value your feedback and are committed to ensuring your shopping experience at Tupasul is enjoyable and seamless.